Robert Blake Hoopingarner

Hospitality Operations Leader

Hospitality operations leader with 13+ years elevating service, profitability, and team performance across acclaimed restaurants and luxury hotels. Adept at overhauling under-performing operations, leading high-volume teams, and driving guest-experience scores to #1 nationally.

BlakeHoopingarner@gmail.com 832.483.5028

Experience

Aug 2025 – Present

Interim Director of Operations

The Traveling Spirit · Houston, TX (hybrid/remote)

  • Implemented AI-driven reporting and forecasting tools to streamline operations.
  • Authored standard operating procedures improving efficiency across support staff, sales, and bar operations.

Nov 2022 – Sept 2025

General Manager (AGM Nov 2022 – Oct 2023)

Flower Child, Fox Restaurant Concepts · Washington, DC · Atlanta (Lenox) · Sandy Springs, GA

  • Directed 40 hourly staff and 5 managers to the restaurant's best sales since opening — $6M annually.
  • Led a full overhaul of the DC restaurant: mass hiring, training, and retraining focused on food quality, sanitation, and morale.
  • Owned P&L, invoicing, inventory, sales, and labor operations.
  • Delivered training and onboarding to develop staff and drive operational excellence.

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Dec 2018 – June 2021

Assistant General Manager

Flower Child, Fox Restaurant Concepts · Lenox & Sandy Springs, GA; Tysons, VA

  • Managed P&L, invoicing, inventory, sales, and labor.
  • Served on the opening team for FC Tysons; provided manager support for FC DC and FC Charlotte.
  • Kept operations running through the pandemic after all hourly staff were furloughed — working primarily in the kitchen to sustain ToGo operations.

Sept 2016 – Nov 2018

Assistant Manager

Lure, Fifth Group Restaurants · Atlanta, GA

  • Managed purchasing of controllables — china/glass/silver, linen, paper goods, chemicals, and utilities.
  • Owned the full HR cycle: interviewing, staffing, onboarding, training, reviews, and scheduling.

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Hyatt experience

Oct 2013 – Apr 2015

Assistant F&B Manager / Supervisor

Hyatt Regency Dallas

  • Grew alcoholic beverage sales 11% and lifted HySat service scores 10.3 points year over year.

Dec 2012 – Apr 2013

Food & Beverage Supervisor

Park Hyatt Beaver Creek, CO

  • Creatively expanded the operations area to increase beverage sales and elevate the guest experience.